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WBT - Handling of customer data

COURSE CODE: (BIS_01_91125)
0,7 h
Access: 365 Days
Web Based Training (WBT)
Multiple Languages
20 EUR

The Participant:

  • Knows the importance of customer data for the BMW Group in the context of increasing digitalization.
  • Is aware that this comes with a greater responsibility to adequately protect customer data.
  • Knows the different types of customer data and understands that the more data is combined, the more sensitive it becomes and therefore the more it needs to be protected.
  • Can take necessary and prescribed protective measures.
  • Knows the correct behavior in the event of a customer data incident.
  • The value of customer data
  • Customer data types
  • Protection measures to be taken
  • Correct handling of incidents
  • All partners that have access to and/ or is actively generating BMW Customer Data. This also includes Joint Ventures and Customer Interaction Centers.
  • For an optimal presentation of the content, please use fullscreen mode.
  • Please note, that the certificate is valid 730 days after completing the training. You will be notified accordingly.

Available trainings

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Chinese  ()
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No
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20 EUR
 
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Dutch  ()
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20 EUR
 
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English  ()
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No
Price
20 EUR
 
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French  ()
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20 EUR
 
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20 EUR
 
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Greek  ()
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Hungarian  ()
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Russian  ()
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Spanish  ()
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Thai  ()
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